Parallel Support
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Knowledge base
General
FAQ
4
Where to download
System Requirements
Creating an Account
Can Parallel print more cards and affect the rarity of my cards?
Parallel Information
3
What is Parallel?
What do I need to play?
Lore and Universe
Website FAQ
0
Common Errors
2
Game Launcher errors
Cards not appearing in game
Game Support
Gameplay
2
In game errors
How to play?
Bug reporting
1
Report a Bug
FAQ
4
Apparitions & Apparitions Packs (AP Packs)
Cosmetics
What is Scrapping?
Glints
Battlepass
1
What is the Battle Pass?
Web 3/ Crypto Support
Wallet Support
2
What Ethereum wallets are supported?
How do I connect my wallet?
Gameplay Web3
1
Echos
General Pack Drop Info
6
When is the next Pack Drop?
How can I participate in the upcoming Pack Drop?
Can I purchase on mobile?
I missed the Pack Drop, do you have any spare I can buy?
Planetfall pack redemption
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Pack Reservation System
3
I made a reservation, when can I pay for my packs?
I've paid, when will I receive my cards?
Can I buy more than what I reserved?
Pack Issues
2
I'm missing some cards in my pack.
I opened my pack, when will they show up in 'My Cards' on the website?
Bonds
3
Bonds
Bonds FAQ
Problems with Bonds?
Echelon
1
How to claim my Prime?
PRIME sinks
1
Payload
Your Account
Account Support
5
Changing account details
Email Verification
Request Account Deletion / removal for Parallel TCG by Parallel Studios
Shipping and Order Tracking
Referrals
Information collected
Privacy policy
2
Privacy Policy
Terms of Service
News & Blog updates
Blog
0
What we work on
Other titles
0
Contact Us
Contact information
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