Account Support

Folder for adding Your account articles

Changing account details
Update your account details like primary email address, primary wallet, 2FA, and changing password. From this page, you can: Change and manage ...
Tue, 4 Mar, 2025 at 9:33 AM
Email Verification
When signing up for a new account you will be sent an email for account verification. Please search "Parallel" in your search bar. If you find th...
Fri, 21 Mar, 2025 at 11:23 AM
Request Account Deletion / removal for Parallel TCG by Parallel Studios
If you've signed up and are looking to delete or remove your account please follow the steps belowstep by step guide: Step 1: Email Parallel Support (S...
Fri, 21 Mar, 2025 at 11:28 AM
Shipping and Order Tracking
You will receive a receipt, and then tracking information when your package has been cleared to ship. Any questions, comments, or concerns about your order...
Fri, 21 Mar, 2025 at 11:23 AM
Referrals
After your account has been created it is time to invite some friends! You can find your referral portal here. When on the website click the App drawer ic...
Fri, 21 Mar, 2025 at 11:23 AM